videoDoc Healthcare

videoDoc gives you on-demand face to face access to an online doctor via a secure video chat on your mobile device. All our doctors are registered with the Irish Medical Council and are ready to see you Monday to Sunday 7am-10pm.

Download our free app today and you can complete a video consultation with leading GPs in minutes. No need to make an appointment, just log in and see a doctor now. Our service provides treatment and diagnosis for everyday illness, as well as a prescription, sick note or referral letter when appropriate. videoDoc allows you see a GP at a time that suits you, without the need to travel. With an average wait time of just a few minutes, videoDoc gives you quality, real-time medical care when you need it.

What can I use videoDoc for?

videoDoc can be used for medical non-emergency consultations where a physical examination is not required. This is an excellent service for you and your family to use if you need to see a doctor straight away.

Use videoDoc;

• When your own doctor is not available or you can’t wait for an appointment
• If you are worried about a personal health or medical issue
• For diagnosis and treatment of everyday illnesses
• If you need a prescription, sick note or referral letter
• If you are abroad and need non-emergency medical advice

What do we treat?

videoDoc is not for emergency situations but our doctors can help you with diagnosis of most everyday illnesses, including:

• Headaches and pains
• Colds, flu and fevers
• Ear, nose and sore throats
• Contraception and emergency contraception
• Allergies e.g. hay fever

Will the doctor give me a sick note?
If the doctor deems it appropriate they can issue you a sick note.

How do I get a prescription?
If your videoDoc consultation results in a prescription, your videoDoc can contact the pharmacy of your choice and have the prescription sent there, you can pick it up the same day. Alternatively, a prescription can be sent to you with delivery on the next working day.

To see our full FAQs go to www.videodoc.ie/FAQs

If you have any more questions you can contact our dedicated support team on [email protected] or 01-9073400